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About
Us |
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Welcome toUKHOTELINK.COM (venere)
featuring listings for hotels and residences in major
tourist destinations around the world. Choose from major
metropolitan capitals such as Rome, Paris and London or more
exotic destinations such as Bangkok, Shanghai and Mexico
City. The aim of the site is to provide our users with
comprehensive listings for each city (there are already 1200
properties listed for Paris alone!!), allowing you the
freedom of choice and the ability to contact properties
directly.
The service does not operate like a travel agent, in that
specific requests for information on properties cannot be
provided byUkhotelink.com (venere) itself. Instead,Ukhotelink.com (venere)
gives the user the opportunity to view pages, check
availability and prices and then send reservation requests
to hotels.
Unlike other directories,Ukhotelink.com (venere) provides a
comprehensive listing of properties for each city, with many
containing web pages and availability on-line. For holiday
makers or business travellers,Ukhotelink.com (venere) is a
convenient, comprehensive, secure and efficient service for
planning your next trip.
Making a booking is easy. Simply scan the hotel web pages
for the destination chosen, and then by registering as aUkhotelink.com (venere)
user, check availability for the selected hotel and book
directly using credit card. A response will arrive from the
hotel via email. Reservations can then be modified or
cancelled later if required. Searches can also be carried
out on special offers or on availability for a specific
period. Navigating your way around the world has never been
so easy!
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How
to Search for a property. |
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Quick Search :
Enter the name of your desired destination and the property
category. Select 'Go'.
Search by Country:
Select your destination from the cities listed. You will
then be given the number of property listings with contact
details, those with web pages and the number of those with
the on-line reservation service. Choose which you wish to
view.
Property Listings:
These are comprehensive listings of properties in the
selected city, which must be contacted directly by users.
All details shown are provided by official Tourism
publications and/or hotel properties themselves. Rates
provided are indicative only.
Web Pages:
These are independent property Web Pages. Click onto the
property name to view Web Pages and contact the property to
make your reservation.
Properties with Availability On-Line:
These are properties with theUkhotelink.com (venere) on-line
reservation system, enabling you to view the property web
pages, immediately check availability and prices and then
send a reservation request directly to the hotel.
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How
To Make a Reservation |
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Once you have opened the Web
Pages for the property desired, click onto 'Make Your
Reservation' and select the dates and room type required.
The system will supply you with an immediate response,
giving availability, price and automatic currency conversion
of your choice.
If you wish to proceed with the reservation request, click
onto 'Go on with the Reservation'. The system will ask for
your login and password, which are given to all registered
users. If you are not registered, select the 'I'm not a
registered user' option and click onto the grey box. Follow
the instructions to register yourself as a user. If you
cannot remember your login name or your password, click onto
'Forgot Your Password?' at the bottom of the page and the
system will send your registration details immediately to
your email address.
Once a response has been given and you have entered your
user registration login and password, you can make a
reservation request, completing the form, including credit
card details. Information is sent via Secure Server,
ensuring that your personal details can only be viewed by
yourself and the recipient (ie. the hotel). This will arrive
at the hotel straight away and they will provide a response
as soon as possible. A booking number appears on the screen
for your reference and a response from the hotel will be
sent directly to your email address.
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How
to View, Modify or Cancel your Reservation |
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To view, modify or cancel your
reservation simply go to our homepage at www.venere.com and
click on YOUR RESERVATION on the upper-right-hand of the
page in the USERS section. Enter your registration login
name and password. The system will "welcome" you,
so click on VIEW AND MODIFY RESERVATIONS on teh left inside
to see the reservation requests you made throughUkhotelink.com (venere).
The system will show you hotel name, date of request, dates
of check-in and check-out, price and status of your booking.
For each reservation made, you will also notice a clickable
blue button with a reservation reference number. To view
previous reservation requests, or reservation requests by
arrival, status, hotel name or city, select from the search
criteria given below the list. Otherwise, click onto the
blue botton showing the reservation reference number to view
your booking in more detail and make amendments as required.
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Cancellation |
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To cancel reservations, follow
the instructions for 'How to View, Modify or Cancel a
Reservation' and click onto the blue button showing the
reservation reference number of the booking you wish to
cancel. Then click on CANCEL at the bottom of the following
page. There is no charge for cancelling a reservation on the
part ofUKHOTELINK.COM (venere) however each property has its
own cancellation policy that is communicated in the message
sent to you when the reservation is confirmed by the hotel.
Please make sure you read the cancellation policy for each
property carefully to avoid cancellation penalties.
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Security/Privacy |
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Registration:
The information requested when registering is to assist with
the administration of reservation requests and is completely
confidential. All information is sent via a Secure Server,
providing the highest level of security available.
Credit Card Details:
Your credit card details are necessary in order to guarantee
bookings. Credit card information is sent to the property
via Secure Server, ensuring these details are protected.
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General
Terms and Conditions |
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1. Scope of Application
These General Terms of Business apply to your reservations
using the worldwide On-line Reservation SystemUkhotelink.com (venere).
2. Booking
Every hotel reservation request made via the On-line
Reservation System will be transmitted to the appropriate
hotel byUkhotelink.com (venere) as agent for your request.
The function ofUkhotelink.com (venere) is to establish a
direct link between hotel properties and Internet users.Ukhotelink.com (venere)
does not take any responsibility for responses provided by
hotel properties to reservation requests.
3. Copyright of contents published onUkhotelink.com (venere)
Venere registered users guarantee copyright of the
information published as feedback regarding the properties
in question, or guarantee to have acquired the rights of
copyright and reproduction of the said feedback onUkhotelink.com (venere)
and that the use of the said feedback byUkhotelink.com (venere)
does not in any way constitute a violation of copyright or
any other violation of third party interests.
Venere.com has the unlimited right (but not the
responsibility) to verify, publish, refute or exclude from
publication, all or part, of your opinion. Therefore, ifUkhotelink.com (venere)
maintains that what you have written is not suitable for
publication,Ukhotelink.com (venere) has the absolute right
to exclude it.
Feedback such as that contained in the following list is
prohibited. All participants guarantee that they will not
use feedback that
- is deliberately false or biased;
- is pornographic, immoral or in any other way offensive;
- is defamatory or criminal in any way;
- is against the Constitution, the law, public law and
order, or contains extremist views, or comes from banned
organisations;
- contains viruses or other content that may palce at
risk/damage or could place at risk/damage other computers in
terms of software or hardware;
- represent chain emails or surveys.
In case of breach of the copyright laws or of the terms and
conditions ,Ukhotelink.com (venere) reserve the right to
claim compensation.
Users relieveUkhotelink.com (venere) from any claim that a
third party may arise againstUkhotelink.com (venere) for
misuse of the material.Ukhotelink.com (venere) reserve the
right of defence against such claims. The user in question
will reimburseUkhotelink.com (venere) of all juridical costs
and will supportUkhotelink.com (venere) against claims of
third parties, submitting all necessary documentation.
4. Use of the mailing service onUkhotelink.com (venere).
Please make sure you express yourself in an appropriate
manner, with no offensive content. Be reminded that the
service provided can not be exploited to circulate market
researches,contests,hoaxes,adverts, slanderous messages, or
to convey inappropriate contents, names, material or
information. Also, it is forbidden to enter links or
information which could spread viruses,Trojan horse, worms,
corrupted files or any other software or program which could
harm other hardware or software. Please do not send material
using someone else's e-mail address as sender.
In case of breach of the copyright laws or of the terms and
conditions,Ukhotelink.com (venere) reserve the right to
claim compensation.
Users who take advantage of the mailing service provided byUKHOTELINK.COM
(venere) relieveUkhotelink.com (venere) from any claim that
a third party may arise againstUkhotelink.com (venere) for
misuse of the material.Ukhotelink.com (venere) reserve the
right of defence against such claims. The user in question
will reimburseUkhotelink.com (venere) of all juridical costs
and will supportUkhotelink.com (venere) against claims of
third parties, submitting all necessary documentation.
5. Contract for accommodation and payment.
The accommodation contract comes into being at the time of
the confirmation of the reservation request by the hotel to
your email address. You pay the confirmedUkhotelink.com (venere)
room rate directly to the hotel. All rights and obligations
arising from the ensuing accommodation contract exist
directly and exclusively between the booking party and
his/her chosen hotel.
6. Amendments and cancellations
In order to avoid misunderstandings, all amendments and
cancellations should always be made via theUkhotelink.com (venere)
Reservation System.
7. Hotel categories and hotel information
Hotel classification is based on national standards and
regulations. Star-rating provides an indication, without
obligation, of the hotel standard, bearing in mind possible
self-assessment by the hotels. All hotel information,
description and images are based on those supplied by the
hotels.
8. Room rates
All rates are furnished by hotel properties directly into
theUkhotelink.com (venere) system. All prices are per room
and per night, sometimes including and sometimes excluding
breakfast; this varies from hotel property to hotel
property. All prices include taxes, however in some
countries, a local tax is charged on top of the room rate
and/or a service charge may be included. The amount of this
tax is subject to constant change and can only be indicated
approximately.
9. Miscellaneous
Every care is taken in the compilation of this information.
No liability can be accepted for any errors in the
processing or transmission of data. The transfer, wholly or
in part, of data into another media, or use for purposes
other than those provided for here, is only allowed with the
express permission of Venere Net, Roma. Italian law governs
the contract. Court of jurisdiction and place of performance
is Rome.
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